Trust Centre · Verification
How verification works
Verification follows a defined process from identifying the business to maintaining its status. This page describes that process at the level a visitor, applicant or customer needs in order to understand — and if necessary challenge — a verification decision.
The verification steps
Identify the business
A business record is established with its legal name, jurisdiction and available registration identifiers, so the verification that follows belongs to one specific business.
Establish the relevant business identity
The identity information relevant to the business and its jurisdiction is set down — for example registration number, registered address and company type where available.
Obtain required evidence
Evidence is gathered from authoritative or recognised sources and from the business itself: source records with retrieval dates, verified contact channels, and supporting documents supplied for review.
Validate the evidence
Evidence is checked for relevance, consistency and authenticity appropriate to the requirement. Contact channels are confirmed with one-time checks; documents are reviewed, not taken on trust.
Review the submission
An authorised TruzBiz reviewer examines the business identity, the source information and the supporting evidence together, and may request corrections or further evidence.
Record the verification decision
The decision is recorded with its date and reasons. Approvals, rejections and correction requests are all logged with reviewer accountability and a business-facing explanation. Each approval also records the basis behind it — the source consulted and the identity established — so the verification can later be explained without exposing private evidence.
Publish the appropriate verification status
Only a completed, approved verification publishes a Verified status — with a check date, a renewal date and a checkable verification number. Anything else remains plainly unverified.
Maintain and review the status when required
Verification is time-limited. Status is derived from the check and renewal dates, reviewed on a schedule, and changes — including suspension or withdrawal — take effect on the public record immediately.
One process, jurisdiction-aware evidence
Businesses operate under different registration systems and public-record structures. The steps above stay constant, but the detailed evidence required may depend on the jurisdiction, the business type and the source data actually available. A standard that demanded identical documents everywhere would exclude honest businesses; one that accepted anything would verify nothing.
TruzBiz does not publish its detailed internal verification rules. That omission is deliberate: fraud-sensitive checks lose their value if they are documented for misuse. What is published — on this page, on each business record, and on each verification page — is sufficient to understand what was checked, when, and what remains unverified.
Related pages. What verification means defines the scope and limits of a Verified status; the verification lifecycle explains how status stays current, lapses, or is withdrawn.